MagicGEO Support

Everything you need to install, configure and get the most out of MagicGEO on your Shopify or WooCommerce store. If you cannot find an answer below, contact us at support@magic-geo.tech.

Getting started

• Install MagicGEO from the Shopify App Store (or the WooCommerce plugin) and grant read/write access.
• Run the initial catalog scan — MagicGEO computes a GEO Score for every product using its 5-pillar deterministic model.
• Open the Optimization tab and run a bulk optimization to auto-generate Schema.org JSON-LD, meta descriptions and llms.txt.
• Enable IndexNow so Bing and Yandex re-crawl within minutes of every product change.
• Track results in AI Visibility Tracking (Share of Voice across ChatGPT, Perplexity, Google SGE, Bing Copilot).

Common troubleshooting

• Score stuck at 0 or 100 — trigger a re-scan; the deterministic scorer only recomputes when product data changes.
• Missing alt text — the batch optimizer generates alt text on the next run; requires media write scope.
• IndexNow errors — verify the public key file at /<key>.txt is reachable at the store root.
• Shopify auth loop — reinstall the app; the token exchange refreshes automatically after that.

Billing & plans

MagicGEO runs on transparent monthly subscriptions and an optional prepaid wallet for AI operations. See pricing for current tiers. Cancellation is one click from the dashboard, no lock-in.

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